| Contact us if you have any questions about or products, policies, store locations or for any feedback, comments or questions.
Email - customerservice@addictedtoarchery.com
Phone
1-866-3ARROWS
(866-327-7697)
Business Hours:
9:00-6:00PM ET Monday-Friday
9:00-4:00PM ET Saturday
Addicted to Archery
P.O. Box
1022
New Albany, IN 47151
USA
Payment Options
Privacy and Security
Returns
Shipping
Sales Taxes
Terms and Conditions
Copyright
Payment Options
Online purchases from Addicted to Archery must be made using a credit card. We accept Visa, Mastercard and American Express.
We do accept checks or money orders if you select the phone/fax payment
option.
Safety
Entering your credit card information at Addicted to Archery online is safe. We have taken the necessary steps to ensure your payment information is processed with accuracy and confidentiality.
Store Name
Your purchases will appear as "Addicted to Archery," on your credit card statement.
Privacy and Security
We at Addicted to Archery are committed to protecting your privacy. We use the information you provide during online purchasing to process your online orders only. We do not sell, trade or rent your personal information to others. Addicted to Archery may release account information when we believe, in good faith, that such release is reasonably necessary to either comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of Addicted to Archery, our users, or others. We collect no other personal information about you other than what you provide during the checkout process.
Personal Information Collected
In order to process your online order, we require your name, email address, credit card number, expiration date, the name and billing address of your credit card, shipping address if different than your credit card billing address, and a contact phone number. This allows us to process and fulfill your order and to notify you of your order status.
Protecting Your Personal Information
When you provide us your personal information to process your online order, receive this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts all personal information you send us, ensuring that this information is sent to us in a private and secure manner. Once received, all of your personal information is protected against unauthorized access.
A Addicted to Archery representative will only ask you for credit card information if they are taking an order placed by phone. We will never contact you by phone or email to ask for your credit card information. If you receive a phone call or email requesting such information - DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, contact us by phone, fax or email below and let us know that you have been contacted. Addicted to Archery representatives may contact you by phone or email to confirm the details of your order if required for fulfillment.
Consent
By using our website, you consent to the collection and use of your personal information by Addicted to Archery. If we change our Privacy policy, we will post the changes to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.
State Sales Taxes
For all Addicted to Archery purchases, sales tax will be charged where Addicted to Archery is required by law to charge tax. We will charge the applicable City, County and State sales and or use taxes in the following states: Indiana.
Orders processed for all other US states do not require Addicted to Archery to charge sales tax at this time.
Taxes that appear on your online order are approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. Orders shipped to IN will have all applicable local and state sales taxes added to your total order, and to your shipping charges where appropriate.
Returns for Online Purchases
Returns
We strive to ensure that every customer will be happy with his or her purchase. If
you are unhappy with the item received then it may be returned if
unused within 30 days. You will be responsible for return shipping
and we will have to charge a 15% restocking fee unless the product was
damaged. The item must be unused and in the original
packaging. We cannot accept returns or exchanges on any items that have
been used. We do offer replacement for any defective items. See the Exchanges section below....
Custom made arrows cannot
be returned or exchanged unless they are defective. If there is a problem with them then the problem will
be corrected or they will be exchanged for another set.
Exchanges
We offer exchanges for defective items and apparel items that are not of the correct size.
Our exchange process requires you to return the defective product for an exchange with a non-defective product.
If the product has been used then we will provide the manufacturers
phone number so that you can obtain warranty. We also accept exchanges for apparel items of a different size if the item has not been worn or laundered.
To return an item for exchange, please email us at customerservice@addictedtoarchery.com . Our Customer Service representative may ask you for your order number and date of purchase.
You will be given that address to ship the return to.
For exchanges more than 30 days, please email us at customerservice@addictedtoarchery.com.
Addicted to Archery will provide for an exchange, but any shipping charges will be the responsibility of the customer. Please allow 7-10 business days for the exchanged product to be sent to you.
Shipping Methods and Options
We ship all orders to the forty eight contiguous states United States via UPS
Ground.
UPS Ground (allow 2-5 business days for delivery)
| Total Order Amount |
Shipping Rate |
| Under $350.00 |
$9.95 |
| $350.00 or greater |
Free |
Multiple Shipping Addresses
You may ship items to separate mailing addresses by placing separate orders for each destination.
Shipping to a P.O. Box
Because of UPS limitations, Addicted to Archery cannot ship to Post Office box. UPS requires a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders.
International Orders
Please select International Shipping option.
Terms of Purchase
The terms and conditions set forth in these terms of purchase (this ("Agreement") and the "Terms of Access" constitute the entire agreement between Addicted to Archery ("Addicted to Archery") and you (the "Buyer") concerning product purchase through the Website. Capitalize terms used herein shall have the meaning as defined herein, or if not defined, as defined in the Terms of Access.
1. Offer and Acceptance
By ordering a product on the Website, Buyer shall be deemed to have made an offer to buy the specified product from Addicted to Archery pursuant to this Agreement. The acceptance and fulfillment by Addicted to Archery of any order placed on the Website is subject to Buyer's acceptance of all of the terms of this Agreement.
2. Prices, Availability and Taxes
Prices of product on the Website are subject to change at any time without notice. All products may not be available in all areas. Product availability is subject to change at any time and Addicted to Archery makes no representations of warranties regarding product availability. Buyer shall be responsible for any tax or other governmental charge due to the sale, use or delivery of the product, including, but not limited to, Sales Tax, Use Tax, Retailer's Occupational Tax, Gross Revenue Tax, Value Accrued or Value Added Tax, and Transportation Tax. All applicable taxes and other charges will be added to the purchase price.
3. Payment
When ordering products on the Website, Buyer may use [VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER]. Addicted to Archery will not accept checks, COD, or credit cards registered outside of the United States. If Buyer fails to pay for any products received, Addicted to Archery shall have the right, in addition to other remedies, to suspend or cancel further deliveries, and to proceed in any court of proper jurisdiction against Buyer for all amounts due to Addicted to Archery, including, but not limited to, attorney fees, costs and interest.
4. Shipping, Title and Risk of Loss
Addicted to Archery will ship products using the shipping method selected by Buyer on the Website. All sales are made F.O.B., the shipping point. Addicted to Archery shall use reasonable efforts to cause products to be delivered to Buyer by requested delivery dates, but shall in no event be liable for any losses or damages caused by delay or non-delivery of products. Buyer shall be responsible for all shipping charges. Title and risk of loss in the products shall pass to Buyer upon Addicted to Archery' (or its agent's) delivery to the carrier at the shipping point.
5. Returns, Changes and Cancellation
See our Returns policy.
6. Disclaimer of Warranties
SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, CONCERNING NONINFRINGEMENT, THE PRODUCTS, OR THE MERCHANTABILITY OR FITNESS OF THE PRODUCTS FOR ANY PARTICULAR PURPOSE, AND EXPRESSLY DISCLAIMS ANY AND ALL SUCH WARRANTIES. Buyer is solely responsible for determining the suitability of the products for the uses and applications contemplated by Buyer. Buyer assumes all risks and liabilities arising out of possession, use, or resale of the products, whether used singly or in combination with other material, including, but not limited to, any risk or liability based on alleged negligence on the part of Addicted to Archery.
7. Buyer's Representations
Buyer represents that he/she has the requisite power and authority to enter into this Agreement and to perform the obligations under this Agreement. Buyer represents that he/she has provided accurate information to Addicted to Archery in purchasing products through the Website and that his/her offer to purchase products complies with all applicable laws. Buyer acknowledges and agrees that he/she is solely responsible for compliance with all applicable laws and regulations concerning Buyer's purchase, possession, use, or resale of the products. Buyer further represents that he/she is familiar with the characteristics of the products, and will comply with all laws, regulations, and standards applicable to the possession, handling, processing or use of the products by Buyer, including, but not limited to, the Occupational Safety & Health Act of 1970.
8. Indemnification
Buyer shall defend, indemnify and hold Addicted to Archery and its suppliers, including, but not limited to, their affiliates, agents, assigns, attorneys, employees, insurers, officers, predecessors, representatives, and successors, harmless from and against all claims, liabilities, costs and expenses (including, but not limited to, those related to injury or to death of Buyer or other persons) arising from or connected with (a) a breach by Buyer of this Agreement or (b) the possession, handling, use, or resale of the products by Buyer or others, including, but not limited to, any claims alleging negligence on the part of Addicted to Archery. Addicted to Archery may participate in the defense of any such claim for the further protection of its own interests.
9. Limitation of Claims
Without limiting the scope of any other terms and conditions herein, any and all claims related to products sold to Buyer through the Website shall be made within thirty (30) days after receipt of the product to which the claim relates, or if for non-delivery, after the scheduled delivery date thereof. Buyer's failure to give Addicted to Archery written notice of any claim within the applicable time period shall constitute an absolute and unconditional waiver of such claim. In no event shall Buyer commence any action against Addicted to Archery related to products sold to Buyer through the Website later than one year after receipt of the product giving rise to such action.
10. Limitation of Liability
Without limiting the scope of any other terms and conditions herein, including Addicted to Archery' disclaimer of warranties, no claim of any kind, whether as to products delivered or for non-delivery of products, or otherwise, and whether based on contract, breach of warranty, negligence, strict liability, indemnity, contribution, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL Addicted to Archery BE LIABLE FOR LOSS OF BUSINESS, LOSS OF PROFITS OR GOOD WILL, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BUYER'S CLAIM IS BASED ON CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, CONTRIBUTION, OR OTHERWISE, AND NOTWITHSTANDING ANY CLAIM THAT SUCH LOSSES WERE REASONABLY FORESEEABLE TO Addicted to Archery OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
11. Force Majeure
Without limiting the scope of any other terms and conditions herein, Addicted to Archery shall not be responsible or liable for any delay or failure to deliver any or all of the products for causes beyond its reasonable control, including, but not limited to, any cause or circumstance which makes impracticable the production, transportation or delivery of the products. Addicted to Archery may cancel an order to the extent the quantity not delivered is due to any such cause or circumstance. In no event shall Addicted to Archery be obligated to purchase products to replace any quantity not delivered due to any such cause or circumstance. In the event of any cause or circumstance excusing Addicted to Archery, Addicted to Archery shall have the right to allocate any remaining product supply among its customers, including those not under contract, in a fair and reasonable manner, and Buyer hereby releases Addicted to Archery from responsibility or liability for any resulting incomplete fulfillment of Buyer's order.
12. General
a) No waiver by either party of any breach of any terms or conditions contained herein shall be construed as a waiver of any succeeding breach of the same or any other terms or condition herein. Nothing contained herein shall limit the remedies of Addicted to Archery in the event of Buyer's breach of this Agreement.
b) All notices related to this Agreement shall be in writing. The parties expressly agree that electronic communications shall be considered "writings" for all purposes under applicable law. If notice is not sent by electronic communications, notices shall be deemed given when delivered to or deposited in the United States mail, first class, postage prepaid, and, if to Buyer, sent to the address identified by Buyer when registering to purchase products through the Website and, if to Addicted to Archery, P.O. Box 1022, New Albany, IN 47150.
c) If any terms and conditions herein are held to be invalid or unenforceable, such holding shall not affect the validity or enforceability of any other term or condition herein.
d) These Terms and Conditions shall be governed by and construed under the laws of the State of
Indiana, United States of America, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to this Agreement must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the state or federal courts of Indiana. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.
Copyright
Please read this Copyright Notice carefully before using this site. By using this site, you signify your consent to the terms of this Copyright Notice. If you do not agree to the Terms, please exit the site.
Terms
1. You should assume that everything you see, read or hear on this site is protected by copyright, design right and/or other intellectual property rights unless otherwise stated and may only be used in accordance with these Terms. Addicted to Archery does not warrant or represent that your use of materials displayed on this site will not infringe rights of third parties not owned by or affiliated with Addicted to Archery. Images, illustrations, graphics, text, etc, are either the property of Addicted to Archery or third parties who have licensed their rights to Addicted to Archery. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms. Any unauthorized use of the images may violate copyright laws, trademark laws and/or other regulations and statutes.
2. The trademarks, logos and designs displayed on the site, are the property of Addicted to Archery or third parties who have licensed their rights to Addicted to Archery. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Addicted to Archery or such third party that may own the trademarks displayed on the site.
3. You may download, print and store selected portions of the content of the site provided that you (i) only use these copies for your own personal, non-commercial use, (ii) do not copy or post the content on any network computer or broadcast the content in the media, and (iii) do not modify or alter the content in any way. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Addicted to Archery reserves complete title and full intellectual property rights in any content you download from this site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without obtaining written permission from Addicted to Archery in advance.
4. Addicted to Archery has not reviewed all of the sites linked to this site and is not responsible for the contents of any off-site pages or any other sites linked to this site. Your linking to any other off-site pages or other sites is at your own risk.
5. This site may contain links to other Web sites operated by third parties other than Addicted to Archery. Such links are provided for your convenience only. Addicted to Archery does not control such Web sites and is not responsible for their content. The fact that this site contains links to other sites does not mean that Addicted to Archery approves of, endorses or recommends those sites, nor does it imply any association with their operators. Addicted to Archery disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party Web sites or content therein directly or indirectly accessed through links in this site.
6. Addicted to Archery may at any time revise these Terms by updating this posting. You are bound by any such revision and should therefore periodically visit this page to review the current Terms to which you are bound.
7. These Terms shall be governed by and construed under the laws of the State of Indiana, United States of America, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to these Terms must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the state or federal courts of Indiana. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.
Addicted to Archery
P.O. Box 1022
New Albany, IN 47151
USA
1-866-3ARROWS (direct)
customerservice@addictedtoarchery.com
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